The User Office is the first point of contact at the Australian Synchrotron for all current and prospective users. User Office staff are available to assist in making your visit as pleasant and productive as possible. Please do not hesitate to contact us if you have any questions!
Facility Access for Beamtime Users
For access to the Australian Synchrotron facility you must have an approved Experiment Authorisation (EA). All users listed on your EA are required to have valid facility safety training.
New users or users with expired access cards must visit the User Office during business hours to be issued with an access card or to have their existing access card updated before beamtime. This service is available Monday to Friday 8.30am-10.30am and 2-4pm.
If you require any further information, please contact the User Office by email.
+61 3 8540 4217
+61 3 8540 4193
User Support Group Leader:
User Office Coordinator:
User Office Administrators:
Contact for Industrial Users: Industry and Commercial Users
Office Hours: Monday to Friday 8.30am - 4.30pm
Completing offsite Safety Training